Shipping to Portugal • Customer support • Free returns
Exchanges and Returns
We guarantee your satisfaction. Free returns up to 30 days.
30 days
To return or change your product
Free return
No cost to the customer
Quick refund
On 5–7 working days after receipt
How to Make a Return
1
2
Request return
Click Return article(s) and select the products.
3
Pack the product
Pack in the original packaging with all accessories.
4
Send the order
You will receive a prepaid transport guide by email.
5
Receive the refund
Refund in 5–7 working days after verification.
Return Conditions
You have 30 days after reception to return.
The product must be in perfect condition, no signs of use.
We do not accept returns of open hygiene products.
Custom items cannot be returned.
Reimbursement for the original payment method.
Questions About Returns?
Our team is ready to help via WhatsApp, Email or your account area
Simple, transparent returns process in accordance with Portuguese law.