Shipments and Delivery
We deliver your products quickly and safely throughout the country
Shipping Methods
Continental
Timeline
2–9 working days
Cost
5.99 €
FREE on orders > 50 €
Carrier
Express CTT / DPD and Others
How It Works
Order
Finish your online purchase
Preparation
We prepare the order within 24 hours
Upload
You will receive the tracking code by email
Delivery
Receive at the given address
Frequently Asked Questions
How can I track my order?
After shipping, you'll receive an email with the tracking number. You can follow the delivery status through the provided link or in your account area.
What happens if I'm not home at the time of delivery?
The carrier will leave a notice and attempt delivery the next day. You can also pick up the order at the nearest pickup point.
Can I change the delivery address?
Yes, you can change the address up to 2 hours after order confirmation. Contact us at geral@moonmimo.com or WhatsApp.
My order is delayed, what should I do?
If it exceeds the estimated delivery time, contact us at geral@moonmimo.com. We'll immediately check the status with the carrier.